Here we go, Esrati bashing people again. This time, the post office. Unlike President Trump, I don’t believe in…
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Customer Service stories in Dayton OHIO
Unacceptable answers on Dayton water outages
The responses from city officials on why water isn’t safe or available to over 400,000 people in the area are…
Cincinnati Bell delivers the worst customer service
I used to be a big fan of Cincinnati Bell. Recommended them for business services often. Same copper as…
Incompetence of Dayton City Hall on their Street light tax
$6.69 was how much the Certified mail cost. Time to prepare the letter- stuff the envelope with the 4 checks totaling…
The dilemma of the friends and family plan comes to light
Karen Wick Gagnet and Jim Gagnet are like family to me. I’ve known them for over 20 years. I’ve watched in…
The honey-do in Dayton List
All on my own, I managed to kill my mower (can’t blame the little brother this time). I tried to fix what I…
It’s all about “protection”
The thing I love about insurance companies is that they are like the mob now. Ever since we allowed them to stop being…
Support these restaurants that deliver democracy
So far, my little grassroots effort to get restaurants to deliver a little bit of democracy- a non-partisan postcard…
Dayton’s missing metric: delivery of customer service
After a writing a blog for long enough, some things just start to write themselves for you. This post is based on…
The frustration of a Dayton small business owner
Jason Liff is someone I’ve known for a long time. He’s been in real estate as long as I’ve known…

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