Customer Service stories in Dayton OHIO

The honey-do in Dayton List

All on my own, I managed to kill my mower (can’t blame the little brother this time). I tried to fix what I could- cleaned the carb, got a new governor spring, changed the filter, plug and oil. Nada. But, I had forgotten about my post- about lawn mower repair (luckily my girlfriend reminded me): Read More

It’s all about “protection”

The thing I love about insurance companies is that they are like the mob now. Ever since we allowed them to stop being mutuals and they became faceless corporations- they’ve been allowed to run a racket where they get rich no mater what- and you pay through the nose if you don’t purchase their services. Read More

Support these restaurants that deliver democracy

So far, my little grassroots effort to get restaurants to deliver a little bit of democracy- a non-partisan postcard with the candidates names, pictures and websites, along with voting info Delivering democracy small pdf has been supported by these restaurants: Dayton’s Original Pizza Factory: 224-4477 Dragon China 293-3888 Pie Pizzeria 228-4PIE Submarine House Brown Street Read More

Dayton’s missing metric: delivery of customer service

After a writing a blog for long enough, some things just start to write themselves for you. This post is based on comments on the site and a discussion I had with a senior city staff person- and both come back to a recurring theme of my trials and tribulations with Dayton City Hall going Read More

The frustration of a Dayton small business owner

Jason Liff is someone I’ve known for a long time. He’s been in real estate as long as I’ve known him, and has done some decent sized deals. He was the one who introduced me to the owner of the Salem Mall- which I tried to save. He also was one of the investors on Read More

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