Customer Service stories in Dayton OHIO

Support these restaurants that deliver democracy

So far, my little grassroots effort to get restaurants to deliver a little bit of democracy- a non-partisan postcard with the candidates names, pictures and websites, along with voting info Delivering democracy small pdf has been supported by these restaurants: Dayton’s Original Pizza Factory: 224-4477 Dragon China 293-3888 Pie Pizzeria 228-4PIE Submarine House Brown Street Read More

Dayton’s missing metric: delivery of customer service

After a writing a blog for long enough, some things just start to write themselves for you. This post is based on comments on the site and a discussion I had with a senior city staff person- and both come back to a recurring theme of my trials and tribulations with Dayton City Hall going Read More

The frustration of a Dayton small business owner

Jason Liff is someone I’ve known for a long time. He’s been in real estate as long as I’ve known him, and has done some decent sized deals. He was the one who introduced me to the owner of the Salem Mall- which I tried to save. He also was one of the investors on Read More

Why I love Woodland Cemetery & Arboretum

In my congressional run, I made a video featuring Woodland Cemetery, one of my favorite places in Dayton. That it’s just four blocks away helps too. Besides being the tallest point in Dayton, it’s absolutely breathtaking at the crack of dawn when I like to either run or walk through the final resting places of Read More

It’s time to fire Inspector Gotcha

I’m going to leave out names, because they really don’t matter. This is an issue of culture in City Hall, and it’s one that needed to be shown the door long ago. Talking to another local small businessman, I heard yet another story of a small business opening being delayed by Inspector Gotcha. After turning Read More

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