What incompetence at USPS looks like

USPS #FAIL graphicHere we go, Esrati bashing people again. This time, the post office. Unlike President Trump, I don’t believe in shutting down the post office, I realize it’s mandated in the constitution, and without it, there are plenty of American’s who would be unreachable by any other service.

Yesterday, out of frustration, I spent an hour trying to get hold of a live person at either the national level or the local post office over the tracking history of a simple, small package that I’ve been waiting for. Finally, a nice lady at my delivery station (in Beavercreek) said that there must be something wrong with the barcode and that it was going to the Salem Ave office- and that she’d try to get a message to them not to send it back to Cincinnati.

So much for human intervention, here’s the tracking history.

May 6, 2020, 2:51 am
Arrived at USPS Regional Destination Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER
Your item arrived at our CINCINNATI OH NETWORK DISTRIBUTION CENTER destination facility on May 6, 2020 at 2:51 am. The item is currently in transit to the destination.

May 5, 2020, 7:10 am
Out for Delivery
DAYTON, OH 45410

May 5, 2020, 6:25 am
Arrived at USPS Facility
DAYTON, OH 45406

May 5, 2020, 5:18 am
Arrived at Post Office
DAYTON, OH 45406

May 4, 2020, 1:09 pm
Departed USPS Regional Destination Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

May 4, 2020
In Transit to Next Facility

May 3, 2020, 12:06 am
Arrived at USPS Regional Destination Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

May 2, 2020, 4:37 pm
Departed USPS Facility
DAYTON, OH 45406

May 2, 2020, 2:44 am
Arrived at USPS Facility
DAYTON, OH 45406

May 2, 2020, 2:36 am
Departed USPS Regional Facility
DAYTON OH DISTRIBUTION CENTER

May 2, 2020, 1:42 am
Arrived at USPS Regional Facility
DAYTON OH DISTRIBUTION CENTER

May 2, 2020, 12:02 am
Departed USPS Regional Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

May 1, 2020, 10:34 pm
Arrived at USPS Regional Destination Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

May 1, 2020, 7:22 am
Departed USPS Facility
DAYTON, OH 45406

May 1, 2020, 2:47 am
Arrived at USPS Facility
DAYTON, OH 45406

May 1, 2020, 2:35 am
Departed USPS Regional Facility
DAYTON OH DISTRIBUTION CENTER

May 1, 2020, 12:15 am
Arrived at USPS Regional Facility
DAYTON OH DISTRIBUTION CENTER

April 30, 2020, 11:12 pm
Departed USPS Regional Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

April 30, 2020, 10:17 pm
Arrived at USPS Regional Destination Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

April 30, 2020, 9:12 am
Departed USPS Facility
DAYTON, OH 45406

April 30, 2020, 6:05 am
Arrived at USPS Facility
DAYTON, OH 45406

April 30, 2020, 5:57 am
Departed USPS Regional Facility
DAYTON OH DISTRIBUTION CENTER

April 30, 2020, 4:39 am
Arrived at USPS Regional Facility
DAYTON OH DISTRIBUTION CENTER

April 30, 2020, 3:12 am
Departed USPS Regional Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

April 30, 2020, 2:24 am
Arrived at USPS Regional Destination Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

April 29, 2020, 7:32 am
Departed USPS Facility
DAYTON, OH 45406

April 29, 2020, 4:28 am
Arrived at USPS Facility
DAYTON, OH 45406

April 29, 2020, 4:28 am
Departed USPS Regional Facility
DAYTON OH DISTRIBUTION CENTER

April 29, 2020, 2:18 am
Arrived at USPS Regional Facility
DAYTON OH DISTRIBUTION CENTER

April 28, 2020, 8:09 pm
Departed USPS Regional Destination Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

April 28, 2020, 7:26 pm
Arrived at USPS Regional Facility
CINCINNATI OH NETWORK DISTRIBUTION CENTER

April 28, 2020, 8:54 am
Departed USPS Facility
OXFORD, MS 38675

April 28, 2020, 1:30 am
Arrived at USPS Facility
OXFORD, MS 38675

April 27, 2020, 4:48 pm
Arrived at USPS Regional Facility
MEMPHIS TN DISTRIBUTION CENTER ANNEX

April 22, 2020, 4:18 pm
Shipment Received, Package Acceptance Pending
WOODSTOCK, IL 60098

April 21, 2020, 10:59 pm
Shipping Label Created, USPS Awaiting Item
WOODSTOCK, IL 60098

I also tried their online complaint form https://usps.force.com/emailus/s/  which failed yesterday and still had issues today, despite having a tracking number and the senders info.

I realize that during the pandemic and a rushed vote by mail election, things might be a little out of whack, but how many times can you round trip a package between Cincy and Dayton and not think to investigate? After the fifth? The sixth? Hello? USPS do you really need to give the president dynamite for your demise?
This isn’t rocket science. You’ve been at this since 1775, UPS since 1907, FedEx since 1971 and Amazon delivery since, well, last year… you should have a leg up on the competition.

And, the veteran I take care of, he’s waiting for a package too, that was shipped via one of those hand-off to USPS for final delivery services. It got to Ohio two weeks ago…

If you enjoyed this post, make sure you subscribe to my RSS feed! If you wish to support this blog and independent journalism in Dayton, consider donating. All of the effort that goes into writing posts and creating videos comes directly out of my pocket, so any amount helps!