customer service

What can we do to make Dayton government more “citizen friendly?”

I might never have stepped foot inside City Hall if the city had done a better job of establishing a relationship with me, Joe Citizen. Instead, we started off on the wrong foot when a housing inspector told me I was screwing up by putting new garage doors on my $14,500 dump (it seems I Read More

Returning calls isn’t really optional in City Hall.

Memo to employees of the City of Dayton: When a citizen, a taxpayer, a potential citizen or potential taxpayer calls it’s not optional to return the call.(btw- that should cover everyone). Ignoring 5 messages left for you is inexcusable- and should be grounds for termination. Unfortunately, John Gower, head of the department of planning doesn’t Read More