Courthouse Square

The “silver bullet” fails again

I’ve never been a fan of the so called “silver bullet” solution to anything. There is no magic wand that you can wave and all your problems go away. I believe in systems, in total quality control, in outstanding customer service, in the balanced scorecard- in comprehensive solutions to problems. In a planning retreat yesterday- Read More

Deep-fried pretzels on Courthouse Square

OK, so I really should have taken a picture of it, but then you’d be extra hungry, and I’m sure it’s not good for you. Our amazing summer intern, Candace S., also works the Hearts Hot Dog stand on the Square. I’d been meaning to go down there all summer, but today we connected. After Read More

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