Customer Service stories in Dayton OHIO

Passing the buck, when you don’t have a buck to pass.

Dayton isn’t salting or plowing until the streets are really bad. Well, tonight–people were spinning their wheels on Wayne heading up to Wilmington. Literally–not moving. I drive well in the snow and I was having a hard time getting traction. So I called 333-cops, the non-emergency number, to let them know that they had a Read More

Is Liberty Savings Bank taking liberties with your account?

A friend recently got “upgraded” to a new “Freedom choice” option on her Liberty Savings Bank checking account. However, this was done without an opt-in. It was supposed to provide up to $500 in overdraft protection, stopping those embarrassing moments when a debit card gets declined, or a check bounces. What they failed to mention Read More

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