From the category archives:
Customer Service stories in Dayton OHIO
Montgomery County Health Department posts restaurant inspections
by David Esrati on September 3, 2009 9:51 pm
What can we do to make Dayton government more “citizen friendly?”
by David Esrati on May 8, 2009 9:23 pm
Local talent need not apply. Process improvement starts at home.
by David Esrati on March 12, 2009 10:28 am


